Selecting a Service or User for the File Service
Service Account Selection
SmartSync Server installs a Windows Service called CaseWareFileService to the server to process requests such as Sync Log Flushing and converting client files to the server installed version of Working Papers SmartSync. It is recommended that one of the following service accounts be used to manage the SmartSync File Service:
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Local Service
Use this setting when setting up the SmartSync File Service on the same server as the SmartSync server and the copy of SmartSync. The client files must be stored on the same server. Local service is recommended when no network resources will be used by SmartSync Server.
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Network Service
Use this setting when the SmartSync File Service and the copy of SmartSync are on different servers than the IIS web server with SmartSync Server or when accessing client files through a UNC. Network Service is recommended when the service requires domain authentication abilities
Note: A user account must have permission to Log on as a service on your server to manage the SmartSync File Service and is not recommended
File Level Permissions
We recommend the use of an NTFS volume to set up the top level parent directory (root folder hosting the SmartSync parent files).
If using the Network Service account for the CaseWare Application Pool and the File Service, the following permissions should be applied to the top level directory:
- SYSTEM - Full Control
- NETWORK SERVICE - Full Control
- Domain Admins - Full Control
- Administrators - Full Control
If using the Local Service or a specific user account for the CaseWare Application Pool and the File Service, that account should be given rights to the server with log on as a service in the Local Security Policy
