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SmartSync Server - Manual Installation

Install or upgrade SmartSync Server using a manual installation. This is required if running the SmartSync FileService under a named user account. This process installs the same components in the same sequence as the Wizard Installation but with less detail.

Complete the procedures for the topics listed under Configuring Your Windows Server.

Tip: Use Notepad or a similar application to edit the following commands. Office Word and other programs may substitute characters, like quotations, causing errors.

  1. Open an Administrator Command Prompt on your server.

  2. (If applicable) Remove the SmartSync FileService added by a previous SmartSync Server 2014 installation:

    1. Enter the following command: SC delete "FileService".
    2. Navigate to the installation folder (example: C:\Program Files\CaseWare SmartSync Server) and delete FileService. exe and FileService.exe.config.
  3. In the Administrator Command Prompt enter the following command:

    setupxxbit.exe /S /V "/qb ACCOUNTTYPE=2 IS_NET_API_LOGON_USERNAME=domain\username IS_NET_API_LOGON_PASSWORD=password CWREQUESTS=C:\CWRequests CW_SYNC_FILEPATH=C:\SyncFiles".

    For information on switches and commands, see Manual Installation Syntax Values

 

  • If you encounter errors or if the process halts during installation, contact CaseWare Support before attempting the installation again . You will need to provide the installation log file to the support team. The log file (MSIxxxxx.log) is located in the %temp% folder on the server. Ensure this is the correct log file by verifying the date/time stamp of the file.
  • The network service or user account that runs the file service requires full Read and Write access to three (3) folders: the location of the parent file (Publish Folder), "C:\CWRequests", and "C:\Program Files\CaseWare SmartSync Server".
  • The IIS application pool account called CaseWareAppPool requires full Read and Write access to the location of the parent file (Publish Folder).

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