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A cell CLPxx has a name that conflicts with the naming convention

Engagement Properties (formerly the Client Profile) and other specific program settings are assigned the prefix CLP in the CaseView naming convention. If a cell is given a cell ID starting with CLP, it creates a conflict when using this cell in any calculation. CaseView, by default, references the Engagement Properties or program settings data instead of the contents of any cell beginning with the reserved prefix.

To correct this problem:

Rename any cells using this reserved name.

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