Details Pane Context Menu
Goto Knowledge Library Entry
When selected, the Knowledge Library opens, and is brought to the front of CaseView. The cursor is moved to the proper section for the entry.
Delete Knowledge Library Entry
Deletes the currently selected entry.
Copy View
Select to copy the current view of the Knowledge Library Index to the clipboard. Once copied you can paste this information into another program.
Undo
Undo the last action. A history of actions is kept and repeated use of the Undo function is possible.
Cut
Copy the currently selected content to the clipboard and remove it from the details pane.
Copy
Copy the currently selected content to the clipboard and also retain it within the details pane.
Paste
Copy the contents of the clipboard to the details pane at the cursor's current location.