Anti-virus exceptions
Some anti-virus software may incorrectly report issues from CaseWare products and prevent the applications from functioning. If you are experiencing these issues, ensure you have updated your anti-virus software to the latest upgrades and service packs.
If you are still encountering issues with your anti-virus software and CaseWare products, we suggest adding exceptions to your anti-virus for the following file extensions and executables:
File extensions:
|
|
|
Executables:
|
|
|
To add exceptions to Windows Defender, see Configure and validate exclusions based on file extension and folder location. For other issues relating to your anti-virus software, contact the anti-virus vendor.