• Licenses and registration
  • About licensing
  • Network licenses
  • Standalone licenses
  • Time tampering
  • Electronic licensing guide
  • Network licensing guide
  • Renew a license
  • Revoke a license

Network licenses

When Working Papers is accessed from multiple terminal servers, you may be eligible to receive a network license. Network licenses are typically used in large organizations where the software is managed through a centralized server. A Network License Server is installed on the centralized server and operates as a license repository for Working Papers.

We recommend network licensing for the following environments:

• Multiple Citrix or RDS terminal servers in a load balancing configuration (For only one server, see Standalone licenses)
• Workstations that use a 'golden' or 'master' image and are frequently re-imaged or use randomized host names

If you believe your organization is eligible for network licensing, contact licensing support with details of your organization's server environment.

Network License Server

If your organization is approved for network licensing, you will be sent the Network License Server installation file. You must install the Network License Server on a centralized server that all licensed staff can access to retrieve licenses for Working Papers.

For instructions on setting up a Network License Server, see our Network licensing guide. After installation, licensed staff must register Working Papers with the network license.

To register Working Papers with a network license:

1. Open Working Papers. In the registration dialog, click Register Now. The About Licensing dialog displays.
2. Select CaseWare Network License server, then select your organization's server from the Server Name drop-down menu. Click OK.

Working Papers is registered on the Network License Server.

Commuter licenses

If you need to take your laptop off-site where you cannot access the Network License Server, you will require a commuter license to retain access to Working Papers. You can only check out a commuter license while you still have access to the Network License Server. Commuter licenses remain active for a designated duration or until they are checked back in to the Network License Server.

To check out a commuter license:

1. Open Working Papers. On the ribbon, click File | Licensing. The About Licensing dialog displays.
2. Click Commuter License Check Out. The Check Out Wizard displays.
3. In the (1-XXX days) field, enter the number of days that you need to use the commuter license.
4. Select Automatic Check Out, then click Next.

Working Papers is registered with the commuter license.

Remote commuter licenses

If you have taken a laptop off-site without checking out a commuter license, you can request a remote commuter license from your License Administrator to authorize your copy of Working Papers temporarily.

To check out a remote commuter license:

1. Open Working Papers. On the ribbon, click File | Licensing. The About Licensing dialog displays.
2. Click Commuter License Check Out. The Check Out Wizard displays.
3. In the (1-XXX days) field, enter the number of days that you need to use the remote commuter license. Do not request excessive days as remote commuter licenses can only return to the Network License Server by expiring.
4. Select Remote Check Out, then click Next.
5. Select Get Authorization Code, then click Next.
6. In the Email address field, enter the email address of your License Administrator. If you use Microsoft Outlook, click Next. To use a different email service, select Use Web Mail, then click Next. Send the email to your License Administrator who can generate a Remote Authorization Code and return it to you by email.
7. When you receive the Remote Authorization Code, return to the Check Out Wizard and select Remote Check Out. Click Next.
8. Select Install Authorization Code, then click Next.
9. Paste the Remote Authorization Code into the first field, or, if your License Administrator has sent you the code as an email attachment, you can browse for the authorization code in the second field. Click Next.

Working Papers is registered with the remote commuter license. The license will remain checked out until the requested duration expires.