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You are here: Explore > Knowledge Base

Knowledge Base

The following articles describe solutions to a variety of common issues with CaseView and related products.

Current

  • Cannot restore an automatic document that has been minimized or hidden
  • Options missing when printing documents
  • Persistent script error and missing content after updating template-based engagement file
  • Exported or printed CaseView graphs and cell-based images appear blank or blacked out

Archive

  • CaseView stops responding after installing a Windows update
  • Error "Could not obtain information about the default printer" when opening a CaseView document
  • CaseView stops responding after closing a document in Windows 10
  • Windows 10 Fall Creators Update causes performance issues with CaseView
  • How do I share my CaseView Quick Access Toolbar settings with other users?

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