Working Papers 2024 closes unexpectedly when performing an import

Published: August 12, 2024

Affected version(s): Working Papers 2024 (2024.00.092)

Issue

When attempting to perform an import from either an accounting or working paper software (Engagement | Import | Accounting Software or Working Paper Software), Working Papers closes unexpectedly.

Solution

1. On your computer, open File Explorer and navigate to: C:\ProgramData\Caseware\Working Papers\2024.00\

   Note: If you cannot locate the ProgramData folder, ensure you can view hidden folders (View | Show | Hidden items).

2. Locate the file named impdlg.ini and delete it.

3. Relaunch Working Papers and attempt the import process again.