Install Connector

To begin installing Caseware Connector, you must first obtain a copy of the Connector installation file from MyCaseware. Log into MyCaseware, click Licenses | Desktop Licenses, select the Connector product in your list of licenses, then click Download Software.

Notes:

  • Your organization must have an active license for Connector before you can download the installation file. To purchase licenses for your organization, contact sales@caseware.com.
  • If you receive a prompt to install Microsoft .NET Framework during installation, ensure you have an active internet connection before proceeding.

To install Connector on a workstation:

  1. Ensure your workstation meets the system requirements.
  2. Double-click the Connector installation file (ConnectorSetup.exe) to launch the InstallShield Wizard.
  3. On the Welcome screen, click Next.
  4. Click I accept the terms in the license agreement, then click Next.
  5. On the Product Selection screen, ensure Caseware Connector is selected, then click Install.
  6. When the installation process is complete, click Finish.

Connector is installed on the workstation. In Microsoft Word or Excel, you can find Connector on the Add-ins tab of the ribbon.

Perform a silent installation

You can also silently uninstall Connector from a workstation using a similar method.

To silently uninstall Connector from a workstation:

  1. Locate Command Prompt using the Windows Start menu or search. Right-click Command Prompt and click Run as administrator.
  2. Change the directory in Command Prompt to the location of the downloaded installation file.
  3. Enter the following command: ConnectorSetup.exe /remove /silent

Connector is silently uninstalled from the workstation.

If you want to install Connector where monitoring and manual input is not require during the installation process, you can perform a silent installation from the Command Prompt.

To silently install Connector on a workstation:

  1. Locate Command Prompt using the Windows Start menu or search. Right-click Command Prompt and click Run as administrator.
  2. Change the directory in Command Prompt to the location of the downloaded installation file.
  3. Enter the following command: ConnectorSetup.exe /silent

Connector is silently installed on the workstation. In Microsoft Word or Excel, you can find Connector on the Add-ins tab of the ribbon.

Silent installation switches

You can further modify your Connector installation by appending the command with additional switches.

Switch Description
/remove Execute an uninstallation of the package.
/silent Execute a silent installation of the package
/stage_only

Create a directory with all the component parts available to be installed separately. Everything from the .exe and child MSIs is extracted to provide direct access to the MSIs and redistributables. Staged components will match the bitness (32-bit, 64-bit) of the installed Office copy.

/V Indicate that anything following this switch should be passed to the MSI Execution Engine.
/qb Invoke a quiet install with a basic interface. A progress bar will display during the installation. Cannot be used with /qn.
/qn Perform a quiet install with no interface. Nothing will display until the installation is complete, however you can monitor the MSIEXEC process in the Task Manager if required.