Deleting Issues
When an issue becomes obsolete or was added incorrectly, then you can delete the issue from the client file.
Important Note: Deleting an issue is permanent.
Prerequisites
- If Protection is activated and you did not create this issue, you require the File right, Modify issues created by other users, to perform this operation.
- For SmartSync users, ensure you are online and synchronizing changes.
Procedure
This procedure can be performed from the Issue pane and Document Properties.
Deleting an issue from the Issues pane
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Open the Issues pane.
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Locate the issue using the issue view tabs.
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Right-click on the issue and click Delete Issue.
Tip: Alternately, you can select the issue and press Ctrl+D on your keyboard.
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Click Yes when prompted to confirm this action.
Deleting an issue from Document properties of a specific document
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Select the document where the issue is applied and open the Document Properties dialog.
- Click the Issues tab.
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Select the issue and click the Delete button.
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Click Yes when prompted to confirm this action.
Results
The issue is deleted from the file.
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Document Manager
The uncleared issues icon is removed () from screen.
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Issues pane
The issue is removed from any views that filter on this issue.
Notes
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If you attempt to delete an issue that you did not create, nor have permission to delete, then you receive the message: