Known issues

The following known issues affect the current version of Working Papers and related products.

  • Working Papers fails to convert parent files from version 2022 or earlier when a user downloads a child sync copy of the file from Caseware Cloud.

    Workaround: Search for and download a child sync copy of the file using Working Papers 2023, rather than Caseware Cloud.

  • Users on a network license that cannot connect to their Network License Server do not see the 3-day "grace license" dialog upon launching Working Papers.

    Workaround: The status of the network license and number of days remaining in the grace license can be viewed under File | Licensing.