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Known issues

The following known issues affect the current version of Working Papers and related products.

  • After updating to Working Papers 2021: Update 1, document graphs no longer display data from groups that contain more than 1 digit in the first section of the mapping/grouping mask.

  • Changes to contact information in Cloud do not automatically synchronize to an integrated file's engagement properties if Working Papers is open at the time of the change.

    Workaround: Close the Working Papers file prior to making changes to the contact information in Cloud, then reopen to synchronize the changes.

  • After opening a next year file in Working Papers 2021: Update 1 that was automatically published to Cloud after a year end close, the selected contacts in the file’s engagement properties are replaced with duplicates that do not synchronize with Cloud.

    Workaround: Open the file's engagement properties and reselect the original contacts from the drop-down menu. The duplicates are cleared automatically after selection.