Re-enable Connector
If you've disabled Connector on your workstation, or Connector is not displaying in the Add-ins menu, you can re-enable it by completing the following procedure.
To re-enable Connector from Word and Excel:
- Open Word or Excel, then click File | Options.
- In the Options dialog, click Add-ins in the left-hand menu.
- At the bottom of the Add-ins pane, click the Manage: drop-down menu and select Disabled Items. Click Go....
- In the Disabled Items dialog, click CaseWare Connector, then click Enable. Click Close.
- Click the Manage: drop-down menu again, then select COM Add-Ins. Click Go....
- In the COM Add-ins dialog, select CaseWare Connector, then click OK.
Connector displays in the Add-ins menu. If Connector fails to display, restart Word or Excel. If Connector still fails to display, complete the following procedure.
To re-enable Connector from the Windows registry:
- From the Windows Start menu, under Windows Administrative Tools, click Registry Editor. You can also search regedit to locate the application.
-
Navigate to the location provided below for your version of Microsoft Office.
Microsoft Office (64-bit)
- Excel: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins\CWAddIn.CWExcelAddIn.1
- Word: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\CWAddIn.CWWordAddIn.1
Microsoft Office (32-bit)
- Excel: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins\CWAddIn.CWExcelAddIn.1
- Word: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\CWAddIn.CWWordAddIn.1
- Right-click the LoadBehavior value and click Modify.... Set the Value data to 2 and click OK.
- Open Word or Excel and File | Options.
- In the Options dialog, click Add-ins in the left-hand menu.
- At the bottom of the Add-ins pane, click the Manage: drop-down menu and select COM Add-ins. Click Go....
- In the COM Add-ins dialog, select CaseWare Connector, then click OK.
Connector displays in the Add-ins menu.