Install Working Papers on Citrix and Terminal Servers

Installing CaseWare products on a Citrix/Terminal Server environment involves three basic steps:

  1. Install the CaseWare products to the Citrix/Terminal server.
  2. Perform post-installation configuration as detailed in this guide.
  3. Publish the applications to the various Citrix client sessions (Citrix only).

Three optional steps can be performed to enhance user management and security:

  • Use roaming profiles to manage users accessing multiple Citrix servers or a Citrix farm.
  • Install the Data Store Administration Tool and create a new Data Store.
  • Set up Working Papers Protection if you require it in your environment.

Once these steps have been completed, users should have access to all of the applications.

System Requirements

See Working Papers' System Requirements.

Install Working Papers on Citrix and Terminal Server

Access the Citrix server using remote desktop for all operations listed below.

  • Ensure that all previous versions of Working Papers are uninstalled.
  • Ensure that all previous versions of Working Papers are removed from the file system. Files in the /data folder can be retained, but all other Working Papers program files must be deleted (both *.exe and *.dll file extensions).
  • Use the Citrix Delivery Services Console/App Center to ensure that all previously published Working Papers installations on Citrix Web Access are deleted.
  • Reboot the server.

Working Papers can be installed in two different ways:

GUI method:

  1. Click Control Panel | Programs | Install Application on Remote Desktop.
  2. Double-click Working Papers.
  3. After installation is complete, publish Working Papers in the Citrix Delivery Services Console/App Center.

Command line method:

  1. Open a command prompt and enter the following command to enable Install mode:
    • Change User /Install
  2. Right-click on the Working Papers installation file (Cwin32.exe or Cwin64.exe) and select Run as Administrator to install Working Papers.
  3. After installation is complete, enter the following command to switch back to Execute mode:
    • Change User /Execute

Notes:

  • Citrix publishing requires you to specify an executable and a working directory. The executable used to launch Working Papers is called Cwin32.exe (or Cwin64.exe for 64 bit installations). This file is located in the CaseWare root installation folder and should be referenced by the Command line field. The Working directory field should be set to the CaseWare root installation folder.
  • More information on publishing applications in a Citrix environment can be found on the Citrix web site. If your Citrix server is running a different version of the software from the version described in the article, you will need to search the Citrix site for more information.
  • Working Papers works in Citrix VDI with a network license.

Silent Installation

For information on performing silent (unattended) installations of CaseWare products, see Perform a Silent Installation. Silent installations cannot be performed with electronic licensing copies.

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