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Anti-virus exceptions

Some anti-virus software may incorrectly report issues from CaseWare products and prevent the applications from functioning. If you are experiencing these issues, ensure you have updated your anti-virus software to the latest upgrades and service packs.

If you are still encountering issues with your anti-virus software and CaseWare products, we suggest adding exceptions to your anti-virus for the following file extensions and executables:

File extensions:

  • *.ac
  • *.ac_
  • *.ac$
  • *.acx
  • *.cdx
  • *.csc
  • *.cv$
  • *.cvw
  • *.cwlock
  • *.cwz
  • *.dbf
  • *.fpt
  • *.lck
  • *.locks
  • *.tvr
  • *.clg
  • *.sci
  • *.scl
  • *.sec
  • *.sfa
  • *.sfc
  • *.sfcX
  • *.sfg
  • *.sfl
  • *.sfv
  • *.sgp
  • *.slg
  • *.spf
  • *.spm
  • *.spo
  • *.tmp

Executables:

  • cvwin32.exe
  • cvwin64.exe
  • cwcef.exe
  • cwhrpt32.exe
  • cwhrpt64.exe
  • cwin32.exe
  • cwin64.exe
  • cwpackager.exe
  • cwpackager64.exe
  • import32proxy.exe
  • pkwareproxy32.exe
  • tracker.exe
  • tracker64.exe
  • twainproxy32.exe

To add exceptions to Windows Defender, see Configure and validate exclusions based on file extension and folder location. For other issues relating to your anti-virus software, contact the anti-virus vendor.

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