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Abandoning Sync Copies

The Working Papers with SmartSync Cleanup and Lockdown features require all synchronized copies be online to transmit any pending changes to the top-level parent before completing these operations. Sync files with outstanding sync copies in and offline state display the option to abandon these copies.

It is possible to abandon a sync copy in the following wizards:

  • Lockdown - allows the user to abandon outstanding synchronized copies.
  • Cleanup - allows the user to abandon outstanding synchronized copies.
  • Maintenance - allows the user to abandon selected synchronized copies.

Note: An abandoned sync copy cannot connect to the parent file after maintenance completes; it is permanently removed from the synchronization hierarchy. Ensure all sync copies are brought online and synchronized before running the wizard.

  • Inaccessible offline sync copies should be abandoned prior to finalizing the client engagement.