Frequently Asked Questions
This topic discusses some of the frequently asked questions (FAQs) when using Connector.
How do I re-enable Connector if it has been disabled in Word or Excel?
Follow the instructions in Connector Add-in is disabled
How do I send a document to an external reviewer if they do not have Connector?
You can use the Unlink command to convert links to static values. For more information, see Unlinking Connector Formulas
How do I connect Word or Excel files to Working Papers using Connector?
To connect your Word or Excel file to Working Papers, the preferred method is to use the Document Manager. Follow the instructions in Connecting to Working Papers.
How do I modify a Connector formula (link)?
There are several methods for modifying or editing a link. For more information, see Editing Links.
How do I re-link my document after performing Unlink?
You can use the Relink command to convert static values that have been previously "unlinked". For more information, see Relinking Connector Formulas.
Can I work simultaneously on two Connector documents in Excel from two different versions of Working Papers on the same machine?
Yes. Connector 2012.00 and higher supports working with multiple Excel documents from different versions of Working Papers on a single computer. You can now open Connector documents that link to client files of different versions of Working Papers at the same time.
Is it possible to use Connector with Excel and Word files on a SharePoint server?
Yes. Connector should function properly in this scenario, providing files are located on the SharePoint server while Working Papers files are local or on a file server. Note that this only works with Internet Explorer.