Time Connection Status
When Cloud integration is enabled with Time, an indicator appears on the status bar to show the current connection status with Cloud. A user with Merge Time and CaseWare Cloud permission can see merge conflicts and notifications.
| Status | Icon | Description |
|---|---|---|
| Offline |
|
No connection established with Cloud. All updates made to Time cannot merge with Cloud, and all updates made from Cloud cannot merge with Time. |
| Online |
|
A connection is established with Cloud. When new data is available from Cloud or Time, you will receive a merge notification. |
| Merge Conflicts |
|
A connection is established with Cloud, but there was an issue with the last merge. To troubleshoot these conflicts, see Troubleshooting merge issues with Cloud. |
| Merge Notification |
|
A connection is established with Cloud and there is new data from Cloud that needs to be merged with Time or from Time to Cloud.
|
Comments and suggestions about this article and our software are greatly appreciated. As a user of our products, you are in a unique position to provide ideas that have an impact on future releases of this and other products.
Before contacting Technical Support, please consult the online Help and any other documentation included with this package as your first source to solve the problem.
If you require additional assistance, you can contact CaseWare® Technical Support by contacting your nearest CaseWare distributor.
When you contact CaseWare® Technical Support, you should be at your computer and have your documentation at hand. Be prepared to provide the following information:
- Your Client Number.
- The product version number, found by clicking the Help menu and selecting About.
- The type of computer hardware you are using.
- The software version number of MS-Windows.
- The exact wording of any messages that appear on your screen.
- A description of what happened and what you were doing when the problem occurred.
- A description of how you tried to solve the problem.
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Email: support@caseware.com
Phone: 416-867-9504
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