System Requirements

Working Papers 2014.00.072r2 or higher, must be installed before installing Financials.

  • Minimum requirements must be met to run CaseWare Working Papers:
  • 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2GHz or higher recommended for improved performance
  • Minimum 1 GB system memory, 2GB RAM (higher recommended for improved performance)
  • Minimum screen resolution is 1366 x 768.

Hard disk requirements:

  • Minimum 331 MB for Financials GASB content, libraries, and help
  • Minimum 41.2 MB for each open Financials GASB client file
  • Minimum 5.78 MB for each compressed Financials GASB client file

Comments and suggestions about this article and our software are greatly appreciated. As a user of our products, you are in a unique position to provide ideas that have an impact on future releases of this and other products.

Before contacting Technical Support, please consult the online Help and any other documentation included with this package as your first source to solve the problem.

If you require additional assistance, you can contact CaseWare® Technical Support by contacting your nearest CaseWare distributor.

When you contact CaseWare® Technical Support, you should be at your computer and have your documentation at hand. Be prepared to provide the following information:

  1. Your Client Number.
  2. The product version number, found by clicking the Help menu and selecting About.
  3. The type of computer hardware you are using.
  4. The software version number of MS-Windows.
  5. The exact wording of any messages that appear on your screen.
  6. A description of what happened and what you were doing when the problem occurred.
  7. A description of how you tried to solve the problem.

CaseWare Support

NORTH AMERICA

Email: support@caseware.com

Phone: 416-867-9504

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