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Making a Backup Copy of a Client File

Prerequisites

If Protection is activated, the File permission "Open client file directly" is required to perform this operation.

Procedure

Open the client file that you want to back up.
Select File | Back Up. The Back Up dialog opens.
Click Browse to navigate to the location where you would like the backup copy to be saved.

Note: The full path, including the name of the client file, must be 260 characters or less, otherwise an error will occur and the backup will not be processed.
To include any sub folders within the client file's folder, click Include Sub Folders.
To maintain links to the master copy if you are backing up a synchronized copy of the client file, check the Include Sync Folder checkbox.
Click OK.

Results

The file is compressed and copied to the selected location in a folder labeled Backup of [filename] (month-day-year hour-minute-second).

Notes:

The backup of a sync file's _Sync folder is renamed to _Sync_ to ensure it will not join the existing SmartSync hierarchy when restored. To fully restore the file and rejoin the sync hierarchy, rename the folder to _Sync.
Avoid opening the file in the SmartSync Server tab.
When opening files in the File | Open interface, ensure the Create a Synchronized Copy option is cleared to avoid creating another sync copy.