• SmartSync Setup
  • Setting the Default SmartSync Path
  • Top-Level Parent Files and Multiple Users
  • Protection and SmartSync
  • Setting up Protection for SmartSync
  • File types that should not be added to Synchronized files
  • Sync on Demand
  • Setting up SmartSync Server Access
  • Citrix/Terminal Server Environments
  • P2P - Peer to Peer Synchronization
  • P2P - Setting up a Peer to Peer Synchronization in the Field
  • P2P - Setting up a Peer Parent in the Field Using an External Drive with a Built-in Router
  • P2P - Ending a Peer Connection
  • P2P Troubleshooting - Unlocking Local User Accounts
  • P2P Troubleshooting - Deleting or Editing Cached Remote User Accounts

Top-Level Parent Files and Multiple Users

SmartSync does not allow multiple users to access the parent engagement file when in a SmartSync session, displaying the following error:

Users should create or open a local sync copy of the client file. By working with a local sync copy:

• Users experience performance benefits from working on their local drive.
• Users achieve real-time updates when working Online and accurately manage any document versions or conflicts.