• SmartSync Setup
  • Setting the Default SmartSync Path
  • Top-Level Parent Files and Multiple Users
  • Protection and SmartSync
  • Setting up Protection for SmartSync
  • File types that should not be added to Synchronized files
  • Sync on Demand
  • Setting up SmartSync Server Access
  • Citrix/Terminal Server Environments
  • P2P - Peer to Peer Synchronization
  • P2P - Setting up a Peer to Peer Synchronization in the Field
  • P2P - Setting up a Peer Parent in the Field Using an External Drive with a Built-in Router
  • P2P - Ending a Peer Connection
  • P2P Troubleshooting - Unlocking Local User Accounts
  • P2P Troubleshooting - Deleting or Editing Cached Remote User Accounts

P2P Troubleshooting - Unlocking Local User Accounts

User accounts locked in error can be unlocked on the peer parent.

Important: If a user account is locked, it is best to contact your IT support for the most up-to-date resolution.

Prerequisites

Administrative access peer parent workstation.

Procedure

1. Open the Windows Control Panel.
2. Click Administrative Tools.
3. Click Computer Management.
4. On the Left nav pane, click Local Users and Groups.
5. On the Left nav pane, click Users.
6. Right-click on the affected user and click Properties.
7. Clear Account is disabled.
8. Click OK.

Results

The account has been unlocked.