• Working With SmartSync
  • Publishing a Working Papers File
  • Creating a Synchronized Copy of a File
  • Connecting to a Parent File
  • Opening a Client File
  • Closing a Sync File
  • Abandoning Sync Copies
  • Returning SmartSync Files to a Non-Sync State
  • Replacing the Server Copy
  • Opening the Top-Level Parent File
  • Applying Changes to the Top-Level Parent File
  • Creating a Sync Copy for Another User
  • Managing Sync Copies
  • Creating a Synchronized Copy of Consolidated Files
  • Creating a Consolidation in a SmartSync Environment
  • Working Online
  • Working Offline
  • Sync Status
  • Synchronization Properties
  • Clear Synchronization Information Command
  • Publish to Server / Replace Server Copy
  • SmartSync and Lockdown
  • Consolidations With SmartSync
  • Working with Synchronized Consolidated Files
  • Templates and SmartSync
  • Locking documents for exclusive use

Working Online

Working online connects to the parent file. In an online state, changes are sent or received immediately. This enables several users to be aware of any changes and conflicts in the same file.

To work online, on the SmartSync tab, click Work Online.

The connection to the parent file is tested periodically. An online state means the parent file is in the expected location and the connection is live. Moving the parent, or a connection issue changes the state to offline. Attempting to connect without resolving the issue displays an alert:

Click on the alert bubble to manually locate the parent file if it has moved or had its folder renamed. For more information, see Connecting to a Parent File.