You are here: Help Topics > Processing Monthly Information > Processing cash receipts and credit notes > Printing the Credit Note Journal

To print the Credit Note Journal

  1. While on the Document Manager, scroll down to find the Accounting Documents folder.
  2. Open the folder and the Credit Note Journals subfolder.

  3. Locate the report that best displays the information you want.

    Note: The Credit Note Journals folder contains reports ordered by various criteria.

  4. Double-click to open and view the applicable document.
  5. On the File menu, click Print to print the journal.

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Before contacting Technical Support, please consult the online Help and any other documentation included with this package as your first source to solve the problem.

If you require additional assistance, you can contact CaseWare® Technical Support by contacting your nearest CaseWare distributor.

When you contact CaseWare® Technical Support, you should be at your computer and have your documentation at hand. Be prepared to provide the following information:

  1. Your Client Number.
  2. The product version number, found by clicking the Help menu and selecting About.
  3. The type of computer hardware you are using.
  4. The software version number of MS-Windows.
  5. The exact wording of any messages that appear on your screen.
  6. A description of what happened and what you were doing when the problem occurred.
  7. A description of how you tried to solve the problem.

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