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Troubleshooting Identification Codes

Do not use the following characters in identification codes or numbers in Time.

* (asterisk) ?
" (double quote)


Affected identification numbers include:

Client ID, Name and Short name User name
Group ID, Name and Short name Contact ID
Invoice number Reference number
Deposit number Account number
Receipt number Credit note number
Interest ID Predicates
  • Project, Subproject, Office and Department type codes
  • Work, billing and classification code numbers

Additional characters that cause problems during synchronization are listed in the topic Troubleshooting Synchronization. The best practice is to avoid using all of those characters in the IDs as well.