Undoing a cash receipt reversal

Cash receipt reversals may be undone under the following cases:

Cash Receipt status Cash Receipt reversal is allowed ... How it is undone
Not applied to an invoice Only if the reversal date is in the current or a future period. Time deletes the reversal receipt and the GL entries associated with the receipt.

Applied to an invoice as follows:

  • Applied in full to one invoice with the same amount.
  • Applied to more than one invoice.
  • Fully applied but partially paying the invoice, multiple payment.
If the reversal invoice is not applied to an invoice and if the reversal date is in the current or a future period. Time deletes the reversal invoice and the GL transactions associated with the invoice.
Partially applied. Can only undo the reversal of the cash receipt if the reversal invoice is not applied and if the reversal date is in the current or a future period.

Time deletes the reversal invoice and the GL transactions associated with the invoice.

Time deletes the reversal receipt and the GL entries associated with the receipt.

  1. On the Process menu, select Cash Receipts Reversal.
  2. Select the type of receipt to which the reversal applied.
  3. If applicable, click the Client No field and select the client.
  4. Expand the From and To Date fields to locate the receipt that was reversed.
  5. Clear the check box for it in the column labeled Reverse.
  6. Close the Cash Receipts Reversal dialog.