Warning Log
When merging a Time file with the Cloud, a warning message may appear after the integration setup is complete if any of the following conditions are met:
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If any Time or Expense entries are found that have negative hours, quantity, rate, surcharge and/ or amount;
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If any Expense work codes are found with rates or surcharges that are negative amounts.
What do I need to do?
This will just be a warning message and there will be nothing to fix. Clicking Yes will allow you to review the Warning Log.
What will happen to the records?
The Time and/ or Expense entries that have negative hours, quantity, rate, surcharge and/ or amount will not be merged to Cloud.
The Expense work codes with rates or surcharges that are negative amounts are merged to Cloud with zero rates and surcharges.
Comments and suggestions about this article and our software are greatly appreciated. As a user of our products, you are in a unique position to provide ideas that have an impact on future releases of this and other products.
Before contacting Technical Support, please consult the online Help and any other documentation included with this package as your first source to solve the problem.
If you require additional assistance, you can contact CaseWare® Technical Support by contacting your nearest CaseWare distributor.
When you contact CaseWare® Technical Support, you should be at your computer and have your documentation at hand. Be prepared to provide the following information:
- Your Client Number.
- The product version number, found by clicking the Help menu and selecting About.
- The type of computer hardware you are using.
- The software version number of MS-Windows.
- The exact wording of any messages that appear on your screen.
- A description of what happened and what you were doing when the problem occurred.
- A description of how you tried to solve the problem.
CaseWare Support
NORTH AMERICA
Email: support@caseware.com
Phone: 416-867-9504
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