Working Online or Offline in Time
In a Cloud integrated Time environment, you can work Online or Offline in the file. When working Online, the Time file is connected to the Cloud database and synchronizing all data between both systems; users on Time desktop and Cloud are receiving and sending all updates made from their respective systems.
Most operations in Time are still available when working Offline in the Time file, however, you must be Online to update specific setup areas in the file. These are areas where the data must be consistent in both systems.
Time Areas only Available when Working Online
The following areas can only be updated when you are Online (connected to Cloud) in the Time file:
- Company Profile (including updates to work codes)
- Clients
- Staff (including updates to Staff rates)
- Contacts
- Contact Companies
- Project Management
-
Import (Ascii / Excel)
Comments and suggestions about this article and our software are greatly appreciated. As a user of our products, you are in a unique position to provide ideas that have an impact on future releases of this and other products.
Before contacting Technical Support, please consult the online Help and any other documentation included with this package as your first source to solve the problem.
If you require additional assistance, you can contact CaseWare® Technical Support by contacting your nearest CaseWare distributor.
When you contact CaseWare® Technical Support, you should be at your computer and have your documentation at hand. Be prepared to provide the following information:
- Your Client Number.
- The product version number, found by clicking the Help menu and selecting About.
- The type of computer hardware you are using.
- The software version number of MS-Windows.
- The exact wording of any messages that appear on your screen.
- A description of what happened and what you were doing when the problem occurred.
- A description of how you tried to solve the problem.
CaseWare Support
NORTH AMERICA
Email: support@caseware.com
Phone: 416-867-9504
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