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Issue types

You can create custom issue types in Time. Each issue must have a unique identifier and type description. You can add, edit, delete or revert to default issue types from the Issue Types dialog. Use this dialog to manage all your issue types.

Add - Add Type

Click this button to add an issue type. The Add Type dialog appears. You must supply both a unique identifier (ID) and a type description. The ID is composed of any two alphanumeric characters.

Edit - Edit Type

Click this button to edit a selected issue type. The Edit Type dialog appears when editing issue types. Modify the identifier or type description.

Delete

Click this button to delete a selected issue type. Confirm this action when prompted.

When you delete an issue type all existing issues that are associated with the deleted type are set to type 'none'.

Defaults

Click this button to revert issue types to default types.

If reverting to default types results in deleted issue types, then all existing issues that are associated with the deleted type are set to type 'none'.

Comments and suggestions about this article and our software are greatly appreciated. As a user of our products, you are in a unique position to provide ideas that have an impact on future releases of this and other products.

Before contacting Technical Support, please consult the online Help and any other documentation included with this package as your first source to solve the problem.

If you require additional assistance, you can contact CaseWare® Technical Support by contacting your nearest CaseWare distributor.

When you contact CaseWare® Technical Support, you should be at your computer and have your documentation at hand. Be prepared to provide the following information:

  1. Your Client Number.
  2. The product version number, found by clicking the Help menu and selecting About.
  3. The type of computer hardware you are using.
  4. The software version number of MS-Windows.
  5. The exact wording of any messages that appear on your screen.
  6. A description of what happened and what you were doing when the problem occurred.
  7. A description of how you tried to solve the problem.

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