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Modifying the reconciliation of receipts or credit notes
You can edit cash receipts and credit notes that have been applied to incorrect invoices. You can also edit applied amounts. Open the Account Reconciliation dialog. Items that can be edited include both outstanding or applied cash receipts and credit notes dated in the current or a future period.
- From the Process menu, select Account Reconciliation.
- Enter the client name.
- By default, the "Date to Apply" is set to the end of the period. Change this date as required.
- In the Properties section of the dialog, you can select to view All Receipts and Credit Notes or only the Outstanding Receipts and Credit notes.
- If you select to edit an outstanding item, click the item, then click the Apply to Invoice button and when in the Apply to invoice dialog, apply the item.
- To edit a cash receipt or credit note that has been applied, select to view "All".
- Click the item to be edited, and then click the Apply to Invoice button.
- In the Apply to invoice dialog, select the invoice line that the receipt or credit note was applied to in error and change the selection.
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If the invoice was applied as multiple, from the invoice line, click the Apply Multiple button.
In the Multiple Payment dialog, edit the amount as required.
OR
If the invoice was applied in full, locate the receipt line, which in this case would have type "P" since it is applied in full. Click the "P" and change the selection to "None".
Notes