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Understanding the Payment History Report

Each cash receipt, credit note, or invoice displayed on the report has the following columns:

The Amount column shows the original amount of the invoice, cash receipt, or credit note.

The Applied column shows the amount of the accounts receivable items that is applied. For example, an invoice with an amount of $500 could have an applied amount of $250, which means that half of the invoice was paid. Credit notes always have an applied amount equal to the original amount because credit notes must be applied as soon as they are entered.

The Outstanding column is basically a mathematical calculation of the Amount column minus the Applied column. The Applied column represents the amount of the accounts receivable item that is still outstanding. This is very useful for determining cash receipts that were not applied in full. For example, a cash receipt with an original amount of $2000, and an outstanding amount of $2000 indicates that the cash receipt was recorded in the system but never applied to any invoices. Likewise, an invoice with an original amount of $2000, and an outstanding amount of $2000 indicates that the invoice was never paid. Therefore, it is possible for a client to have a zero balance, with an outstanding invoice of $2000 and an outstanding cash receipt of $2000 that nets to zero.

The Receipt # column is used for Invoices and identifies which cash receipt paid each invoice. Multiple displays if the invoice was paid by more than one cash receipt.

The report displays any memos entered to explain cash receipts and cash receipt transfers right below each entry.

You can drill down for payment history reports. The drill down page displays outstanding or unapplied amounts based on the selected row in the payment history report. The drill down has the following columns:

The date when the invoice or cash receipt is applied. Credit Notes are applied as they are entered.

The date when the invoice, credit note or cash receipt was created.

  • Inv - refers to Invoices
  • CR - refers to Cash Receipts
  • CN - refers to Credit Notes

The identifying number of the invoice, cash receipt or credit note.

The client number associated with the invoice, cash receipt or credit note.

The amount of the invoice, cash receipt or credit note.