Credit Notes
Credit notes must be applied directly to the invoice for which they were issued.
To ensure the integrity of credit notes, exiting from the credit notes is allowed only if the amount has been posted to the general ledger.
The Total unapplied amount is a calculated amount that equals the difference between the amount of the credit note and the amount applied to invoices.
Credit notes are automatically updated to any reports. Any credit note in the current period can be deleted by accessing the credit number and then clicking Delete. Subject to disk space, an unlimited number of credit notes are allowed.
Although, you can batch credit notes already prepared, you can also prepare and print the credit note.
Modifying or deleting cash receipts
Printing Credit Note documents
Comments and suggestions about this article and our software are greatly appreciated. As a user of our products, you are in a unique position to provide ideas that have an impact on future releases of this and other products.
Before contacting Technical Support, please consult the online Help and any other documentation included with this package as your first source to solve the problem.
If you require additional assistance, you can contact CaseWare® Technical Support by contacting your nearest CaseWare distributor.
When you contact CaseWare® Technical Support, you should be at your computer and have your documentation at hand. Be prepared to provide the following information:
- Your Client Number.
- The product version number, found by clicking the Help menu and selecting About.
- The type of computer hardware you are using.
- The software version number of MS-Windows.
- The exact wording of any messages that appear on your screen.
- A description of what happened and what you were doing when the problem occurred.
- A description of how you tried to solve the problem.
CaseWare Support
NORTH AMERICA
Email: support@caseware.com
Phone: 416-867-9504
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