You are here: Help Topics > Processing Monthly Information > Processing cash receipts and credit notes > Deleting cash receipts

To delete a cash receipt

  1. On the Process menu, click Cash Receipts.
  2. In the Deposit no box, enter the applicable bank deposit number.
  3. In the Receipt No column, select the applicable receipt.
  4. Click Delete Receipt.
  5. Do one of the following:
  • Re-enter the new receipt, or
  • Modify the Deposit Amount until the Unapplied Deposit box displays 0.00.
  1. Click Close.

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Before contacting Technical Support, please consult the online Help and any other documentation included with this package as your first source to solve the problem.

If you require additional assistance, you can contact CaseWare® Technical Support by contacting your nearest CaseWare distributor.

When you contact CaseWare® Technical Support, you should be at your computer and have your documentation at hand. Be prepared to provide the following information:

  1. Your Client Number.
  2. The product version number, found by clicking the Help menu and selecting About.
  3. The type of computer hardware you are using.
  4. The software version number of MS-Windows.
  5. The exact wording of any messages that appear on your screen.
  6. A description of what happened and what you were doing when the problem occurred.
  7. A description of how you tried to solve the problem.

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