Modifying or deleting cash receipts
You can modify or delete any cash receipt that was created in the current active period. If you paid the wrong invoice, modify the cash receipt and re-apply it to the correct invoice. If you entered a cash receipt for the wrong client, access the cash receipt and delete it, and re-enter the correct one.
Cash receipts that have been applied to incorrect invoices may be modified. Use the Account Reconciliation dialog to make the changes.
If a mistake is realized after the period has been closed, use the cash receipts troubleshooter to solve your problem. Show me
What do you want to do?
- Modify a cash receipt
- Modify the application of a cash receipt to an invoice
- Delete a cash receipt
- Delete a bank deposit
Comments and suggestions about this article and our software are greatly appreciated. As a user of our products, you are in a unique position to provide ideas that have an impact on future releases of this and other products.
Before contacting Technical Support, please consult the online Help and any other documentation included with this package as your first source to solve the problem.
If you require additional assistance, you can contact CaseWare® Technical Support by contacting your nearest CaseWare distributor.
When you contact CaseWare® Technical Support, you should be at your computer and have your documentation at hand. Be prepared to provide the following information:
- Your Client Number.
- The product version number, found by clicking the Help menu and selecting About.
- The type of computer hardware you are using.
- The software version number of MS-Windows.
- The exact wording of any messages that appear on your screen.
- A description of what happened and what you were doing when the problem occurred.
- A description of how you tried to solve the problem.
CaseWare Support
NORTH AMERICA
Email: support@caseware.com
Phone: 416-867-9504
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