To modify a credit note
- On the Process menu, click Credit Notes.
- In the Credit No box, enter the applicable credit note number.
- If Application for Payment is enabled, leave the Credit Note using AFP box checked to use AFP or clear the box if the credit note is to be applied normally.
- The following modifications are available:
- If applicable modify the Amount and then click Apply C/N to modify the amount applied to the invoice and click Post to GL to modify the general ledger amount accordingly.
- Click Apply C/N to modify the distribution of the credit note to the applicable invoices.
- Click Post to GL to modify the general ledger accounts used to account for the credit note.
- Make any other necessary modifications.
- Click Close.
Comments and suggestions about this article and our software are greatly appreciated. As a user of our products, you are in a unique position to provide ideas that have an impact on future releases of this and other products.
Before contacting Technical Support, please consult the online Help and any other documentation included with this package as your first source to solve the problem.
If you require additional assistance, you can contact CaseWare® Technical Support by contacting your nearest CaseWare distributor.
When you contact CaseWare® Technical Support, you should be at your computer and have your documentation at hand. Be prepared to provide the following information:
- Your Client Number.
- The product version number, found by clicking the Help menu and selecting About.
- The type of computer hardware you are using.
- The software version number of MS-Windows.
- The exact wording of any messages that appear on your screen.
- A description of what happened and what you were doing when the problem occurred.
- A description of how you tried to solve the problem.
CaseWare Support
NORTH AMERICA
Email: support@caseware.com
Phone: 416-867-9504
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