Reconciling the accounts receivable
Check the "Month End Documents " folder on the Document Manager. It provides easy access to the documents used in month-end procedures, arranged into sub folders.
The following is a step-by-step guide to reconciling your file for the period.
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Run the Accounts Receivable reconciliation document for the period.
Note: While viewing the WIP Receivable reconciliation document, you can drill-down from it to the details for each item.
- The "Balance, beginning of period" amount should agree with the "Balance, end of period" of the previous month's Accounts Receivable reconciliation document.
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Before contacting Technical Support, please consult the online Help and any other documentation included with this package as your first source to solve the problem.
If you require additional assistance, you can contact CaseWare® Technical Support by contacting your nearest CaseWare distributor.
When you contact CaseWare® Technical Support, you should be at your computer and have your documentation at hand. Be prepared to provide the following information:
- Your Client Number.
- The product version number, found by clicking the Help menu and selecting About.
- The type of computer hardware you are using.
- The software version number of MS-Windows.
- The exact wording of any messages that appear on your screen.
- A description of what happened and what you were doing when the problem occurred.
- A description of how you tried to solve the problem.
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