Credits appear as Advance Payments on statements
Question
Credits always appear as Advance Payments on statements.
Answer
Credits represent cash receipts on statements. Prior to printing statements, it is important to match cash receipts to specific invoices; otherwise the cash receipts continue to appear on the statement as Advance Payments. If the cash receipt was issued in the current active period, access the cash receipt, and click Apply Receipt to apply the cash receipt to a particular invoice. The Unapplied column in the Cash Receipts dialog should display as 0.00.
If the cash receipt was issued in a previous period, you must use the Account Reconciliation feature to apply it to invoices. Show me
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