Processing by Client Group
You can process credit notes and cash receipts for the group or parent company; however because it is usually the subsidiary company that is billed, invoicing is by client only. Groups cannot relieve work in process that was generated by the subsidiary clients.
Once this is activated, the pop-up lists used to select clients when processing cash receipts, credit notes, statements, account reconciliations, and receipt transfers, include client groups.
Changes in procedures when using group processing
| Process | Features available when processing by group |
|---|---|
| Cash Receipts | When applying a group receipt, all the invoices of the clients for the group appear allowing you to apply the receipt to any of the group's client invoices. |
| Credit Notes | For a group credit note, clicking the Apply C/N button brings up all outstanding invoices of the clients in the group. |
| Statements | The group statement displays group level credit notes and cash receipts and the outstanding transactions belonging to the subsidiary clients. |
| Account Reconciliation | All outstanding receipts and credit notes for the group are available for reconciliation. |
| Transfer of Receipts | The pop-up list includes groups |
In addition, when altering the design of a CaseView statement, you can then choose the report at the client or group activity level.
Notes
- Invoices are generated by client only. If client groups are in use, invoices can be viewed and printed in client group order but not processed by group.
Comments and suggestions about this article and our software are greatly appreciated. As a user of our products, you are in a unique position to provide ideas that have an impact on future releases of this and other products.
Before contacting Technical Support, please consult the online Help and any other documentation included with this package as your first source to solve the problem.
If you require additional assistance, you can contact CaseWare® Technical Support by contacting your nearest CaseWare distributor.
When you contact CaseWare® Technical Support, you should be at your computer and have your documentation at hand. Be prepared to provide the following information:
- Your Client Number.
- The product version number, found by clicking the Help menu and selecting About.
- The type of computer hardware you are using.
- The software version number of MS-Windows.
- The exact wording of any messages that appear on your screen.
- A description of what happened and what you were doing when the problem occurred.
- A description of how you tried to solve the problem.
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