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Diagnostics Index

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Receivables Errors

 

Warning Diagnostics
Accounts Receivable
W100 Cash receipt not applied to invoice
W101 Project is missing in invoice requires a project
W102 Credit Note not applied to invoice

 

 

 

Error Diagnostics
Accounts Receivable
E100 Client in Receivables, but no client in client list, or no client
E101 Invoice should be cleared
E102 Invoice should not be cleared
E103 Negative invoice
E104 Outstanding amount does not agree with applied amount

 

 

 

General Ledger
E105 Invoice - has no GL data
E106 Invoice - GL data does not equal AR
E107 Invoice - GL data out of balance
E108 Deposit - has no GL data
E109 Deposit - GL data does not equal AR
E110 Deposit - GL data out of balance
E111 Deposit - no payments for deposit
E112 Deposit - payments out of balance
E113 Credit note - has no GL data
E114 Credit note - GL data does not equal AR
E115 Credit note - GL data out of balance

 

 

 

Accounts Receivable
E116 Payment type is incorrect
E117 Invalid type field
E119 Invalid b_type field
E120 Deposit date different than receipt dates
E121 Applied amount not in balance
E122 Cash Receipt - Invalid GL Data
E123 GL transaction date different from RC transaction date

 

 

 

Critical Error Diagnostics
Accounts Receivable
C100 Missing reference number
C101 Missing date
C102 Duplicate references
C103 Payment applied to more than one client
C105 Project does not belong to client
C106 Subproject does not belong to client
C107 Invalid reference number
C108 Record has data needing correction
C109 Transaction applied to incorrect record type - Incorrect payment transaction is created

Related Topics

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Before contacting Technical Support, please consult the online Help and any other documentation included with this package as your first source to solve the problem.

If you require additional assistance, you can contact CaseWare® Technical Support by contacting your nearest CaseWare distributor.

When you contact CaseWare® Technical Support, you should be at your computer and have your documentation at hand. Be prepared to provide the following information:

  1. Your Client Number.
  2. The product version number, found by clicking the Help menu and selecting About.
  3. The type of computer hardware you are using.
  4. The software version number of MS-Windows.
  5. The exact wording of any messages that appear on your screen.
  6. A description of what happened and what you were doing when the problem occurred.
  7. A description of how you tried to solve the problem.

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