You are here: Help Topics > Sending your reports to others > Emailing a batch of documents by client > To check the log for a batch email

To check the log for a batch email

  1. While in the Batch Email dialog, click the button Logs located at the bottom of the dialog.
  2. As necessary, reset the filter for the list (View all or View own logs).
  3. Select a log in the list and then click the Open button at the bottom of the dialog.

Logs are saved in HTML format and open in your internet browser software.

Comments and suggestions about this article and our software are greatly appreciated. As a user of our products, you are in a unique position to provide ideas that have an impact on future releases of this and other products.

Before contacting Technical Support, please consult the online Help and any other documentation included with this package as your first source to solve the problem.

If you require additional assistance, you can contact CaseWare® Technical Support by contacting your nearest CaseWare distributor.

When you contact CaseWare® Technical Support, you should be at your computer and have your documentation at hand. Be prepared to provide the following information:

  1. Your Client Number.
  2. The product version number, found by clicking the Help menu and selecting About.
  3. The type of computer hardware you are using.
  4. The software version number of MS-Windows.
  5. The exact wording of any messages that appear on your screen.
  6. A description of what happened and what you were doing when the problem occurred.
  7. A description of how you tried to solve the problem.

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Email: support@caseware.com

Phone: 416-867-9504

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