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To reverse a client's cash receipt that was not in payment of an invoice

  1. On the Process menu, select Cash Receipts Reversal.
  2. Select Client, the type of receipt to which this reversal applies.
  3. Click the Client No field and select the client whose receipt is being reversed.
  4. Receipts processed during the date range selected in the From Date and To Date fields are shown in the table below. If the receipt is not immediately visible, set new from and to dates to locate the receipt.
  5. When the receipt in question appears in the table, select the check box for it in the column labeled Reverse.
    A reversal processing dialog opens.
  6. By default the date is set to the end of the current period. This can be changed but can be no earlier than the date of the receipt.
  7. Verify the receipt number and receipt amount displayed. If incorrect, return to the Cash Receipts reversal dialog to correct.
  8. To enter a description for this reversal, click the Edit Memo button. Click OK to return to the Reversal Miscellaneous Cash Receipt dialog.
  9. Click the Charge button and enter the fee to charge for processing the insufficient funds and the account number to which it is applied. Close the Apply GL Amount dialog when done.
    The Reversal Miscellaneous Cash Receipt dialog expands with details about the insufficient funds to be invoiced.
  10. Review the invoice number automatically generated for this reversal charge invoice. It may be changed If changed, make sure that the number is unique and not used previously.
  11. Select the billing format code to apply to the reversal invoice.
  12. To enter a description for this reversal, click the Edit Memo button. Click OK to return to the Reversal Miscellaneous invoice dialog.
  13. Click OK to process the reversal.
  14. Close the Cash Receipts Reversal dialog.

The entry is displayed on the cash receipt journals, accounts reconciliation reports and payment history.

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