Knowledge Library Link tab (from KLI) - Section dialog

Location

Knowledge Library Index

A file name is needed for the Knowledge Library document. It is taken as a calculation to permit increased flexibility and automation. Type or select the Knowledge Library document you want to insert. Click the Browse button to locate the file manually.

Two functions can be useful for specifying filenames when creating templates with Knowledge Library links. If you wish to place the Knowledge Library document in the library directory you can refer to it by the calculation: prgdir()+"library\filename.cvw". This will eliminate the need to hardcode an absolute path that would require modification if the destination document is moved to another system. Similarly, CLNTDIR() retrieves the path to the client directory.

Section label

A Section label for the Knowledge Library document is displayed for your reference.

Version

The version of the KLI is displayed for your reference.

Options

Specify the appropriate actions to take when updating Knowledge Library Links.

Action when different

You can select to have CaseView automatically update any differences found or give you a summary first so that you can pause and select the differences to update.

Compare differences

If selected, CaseView will compare the Knowledge Library document to the current document and summarize any differences.

Automatically update

If selected, CaseView will automatically replace the contents of the current document section with the contents of the Knowledge Library document.

Save input values

Specify the appropriate action to take with any input values found.

Ask user

Select to have CaseView ask the user whether or not to discard all input values during each update.

Always save values

Select to save all input values during each update.

Always discard values

Select to discard all input values during each update.

Allow deletion of this link

Select this option to allow users to delete the link or the link and the section contents using Document | Remove or using the Remove Knowledge Library Link command. Selecting this option also enables CaseView to delete the contents of the section and replace it with new contents.

Note

  • This feature does not prevent users from deleting the content by other means, such as selecting the section and cutting or deleting it from the document manually. Permissions can be used to disallow deletion of sections yet allow for inserting of Knowledge Library links.

Related Topics